Tyro outage, October 2026: Reporting delay

Tyro reported and resolved an incident: Reporting delay. It lasted 2.1 hours.

Resolved

From Tyro's official status page, in their words.

What happened

Started
Resolved
Duration
2.1 hours
Impact
minor
Affected
Reconciliation & Settlement Reports

Why it happened

Tyro has not given a cause in its updates. We never guess one.

This incident on the Tyro status page

Timeline

Newest first. From Tyro's official status page, in their words.

  1. resolved

    The issue affecting reporting is now resolved and is no longer impacting customers. Service has returned to normal. We’re sorry for the inconvenience caused.

  2. investigating

    We’re aware of an issue causing some reports or reconciliation data to be delayed or unavailable. Our team is working to resolve this as quickly as possible and we’ll continue to share updates. We apologise for the inconvenience caused.

  3. investigating

    We are currently investigating this issue.

What this means for a business (and what to check now)

  • Retry anything that failed during the 2.1 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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