Twilio maintenance, October 2026: Brazil SMS Carrier Maintenance - TIM
Twilio is reporting planned maintenance: Brazil SMS Carrier Maintenance - TIM. It is still open.
!Degraded
From Twilio's official status page, in their words.
What happened
- Started
- Status
- scheduled
- Duration
- 3 days so far
- Impact
- maintenance
- Affected
- SMS, Latin America
- Window
- 5 Nov 2026, 5:00 pm to 5 Nov 2026, 6:00 pm
Why it happened
Twilio has not given a cause yet. We never guess one.
Timeline
Newest first. From Twilio's official status page, in their words.
- scheduled
The TIM network in Brazil is conducting a planned maintenance from 04 November 2026 at 22:00 PST until 04 November 2026 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from TIM Brazil handsets when sending via alphanumeric and short codes senders.
What this means for a business
- Divert the main number to a mobile if your provider's app or portal still works.
- Put the mobile number on your social pages and voicemail.
- For internet, a phone hotspot keeps the terminal and email running.
The full guide: what to do when a service you rely on is down
Other Twilio incidents
- SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico, open, investigating
- Russia SMS Carrier Maintenance - MTS, maintenance scheduled
- Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers, resolved after 1 minute
- Russia SMS Carrier Maintenance - MTT, maintenance in progress
- Some Customers May Have Incorrect Balances Reflected on Their Account, open, investigating
Hear about the next Twilio incident as it starts
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