Procore outage, December 2025: Performance Degradation affecting Financials and Project Management Tools
Procore reported and resolved an incident: Performance Degradation affecting Financials and Project Management Tools. It lasted 5 days.
OKResolved
From Procore's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 5 days
- Impact
- minor
- Affected
- Budgeting, Commitments, Punch List
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
Procore has not given a cause in its updates. We never guess one.
How it was resolved
This incident has been resolved. A fix has been deployed to address the underlying issue regarding performance, and application stability has been restored.
Timeline
Oldest first, from the first notice to the resolution. From Procore's official status page, in their words.
- identified
Some users may be experiencing intermittent performance issues and page unresponsiveness affecting several tools, including Budget, Commitments, and Punch List. We are working to implement a permanent solution. In the meantime, users experiencing these issues can attempt to improve performance by clearing their in-app notifications (accessible via the bell icon in the top navigation bar) or by refreshing their browser page. We will provide further updates as we proceed.
- identified
Engineering has released updates to improve application performance and stability. The team is continuing to investigate reports of degradation to ensure full resolution. Workarounds If you continue to experience sluggishness or unresponsiveness, please: - Close unnecessary browser tabs to reduce resource load. - Refresh the page or open the tool in a new tab to temporarily reset resource usage. - Deactivate "Kickoff" through Procore Explore if applicable. - Utilize Firefox as an alternative browser.
- identified
Engineering has deployed additional optimizations to address the performance degradation and reduce resource usage. We are currently verifying these changes to ensure stability.
- monitoring
A fix has been implemented restoring normal functionality. We are monitoring to ensure full resolution. If you are currently experiencing issues, please refresh your browser to ensure you have the latest updates.
- resolved
This incident has been resolved. A fix has been deployed to address the underlying issue regarding performance, and application stability has been restored.
What this means for a business (and what to check now)
- Retry anything that failed during the 5 days.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Procore incidents
- Procore reports degraded performance, open, identified
- Customer Support Availability Disruption, resolved after 7.7 hours
- Errors Across Procore Platform, resolved after 23 minutes
- Third party degradation impacting Procore Customer Support, resolved after 6.8 hours
- Intermittent Errors in Documents Tool, resolved after 30 minutes
Hear about the next Procore incident as it starts
Free email alerts when the official status changes, with what to do while it is down.