Procore outage, July 2026: Application Degradation: Upstream Errors and Login Unavailability
Procore reported and resolved an incident: Application Degradation: Upstream Errors and Login Unavailability. It lasted 2.6 hours.
OKResolved
From Procore's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 2.6 hours
- Impact
- critical
- Affected
- Login, Web Interface, Home
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
Procore has not given a cause in its updates. We never guess one.
How it was resolved
During the incident, users experienced issues navigating the Procore Web Application. Our engineering team has restored normal functionality after making adjustments to mitigate impact from our Third-party Vendor. This incident has been resolved.
Timeline
Oldest first, from the first notice to the resolution. From Procore's official status page, in their words.
- investigating
Our engineering team is investigating an issue causing upstream errors when navigating the platform and errors when attempting to login to Procore. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
- investigating
We are continuing to investigate this issue.
- monitoring
Our engineering team has implemented a solution to remediate intermittent upstream connect errors and login unavailability affecting some customers when accessing the platform. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
- monitoring
Our engineering team has observed that this impact was a result of a Third-party vendor issue. We are continuing to investigate and ensure impact is fully mitigated and will not recur. Additional updates will be provided as information becomes available.
- monitoring
Our engineering team is observing long load times for some users on the Project Home page as a follow-up from the earlier event. We are actively working to mitigate this experience. Additional updates will be provided as new information becomes available.
- monitoring
We are observing normal behavior on the Procore Web Application. Our engineering team will continue to monitor this incident. Additional updates will be provided as new information becomes available.
- resolved
During the incident, users experienced issues navigating the Procore Web Application. Our engineering team has restored normal functionality after making adjustments to mitigate impact from our Third-party Vendor. This incident has been resolved.
What this means for a business (and what to check now)
- Retry anything that failed during the 2.6 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Procore incidents
- Procore reports degraded performance, open, identified
- Customer Support Availability Disruption, resolved after 7.7 hours
- Errors Across Procore Platform, resolved after 23 minutes
- Third party degradation impacting Procore Customer Support, resolved after 6.8 hours
- Intermittent Errors in Documents Tool, resolved after 30 minutes
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