Procore outage, July 2026: Drawings Tools Service Disruption
Procore reported and resolved an incident: Drawings Tools Service Disruption. It lasted 1.2 hours.
OKResolved
From Procore's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.2 hours
- Impact
- minor
- Affected
- Drawings
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
Procore has not given a cause in its updates. We never guess one.
How it was resolved
During the incident, users may have experienced intermittent errors or were unable to access the Drawings tool, including encountering a blank screen when attempting to view drawings. Our engineering team has restored normal functionality, this incident has been resolved.
Timeline
Oldest first, from the first notice to the resolution. From Procore's official status page, in their words.
- investigating
Our engineering team is investigating issues with accessing the Drawings tool, including some users experiencing a blank screen. We are actively working towards a solution.
- identified
Our engineering team has identified the cause of intermittent errors affecting some customers when accessing the Drawings tool. We are actively working towards a solution.
- monitoring
Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when accessing the Drawings tool. We are monitoring the situation to ensure a complete resolution.
- resolved
During the incident, users may have experienced intermittent errors or were unable to access the Drawings tool, including encountering a blank screen when attempting to view drawings. Our engineering team has restored normal functionality, this incident has been resolved.
What this means for a business (and what to check now)
- Retry anything that failed during the 1.2 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Procore incidents
- Procore reports degraded performance, open, identified
- Customer Support Availability Disruption, resolved after 7.7 hours
- Errors Across Procore Platform, resolved after 23 minutes
- Third party degradation impacting Procore Customer Support, resolved after 6.8 hours
- Intermittent Errors in Documents Tool, resolved after 30 minutes
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