Netlify outage, October 2026: Delays in build logs appearing in the UI

Netlify reported and resolved an incident: Delays in build logs appearing in the UI. It lasted 22.4 hours.

Resolved

From Netlify's official status page, in their words.

What happened

Started
Resolved
Duration
22.4 hours
Impact
minor
Affected
Build Pipeline, Netlify Application UI

Why it happened

Netlify has not given a cause in its updates. We never guess one.

This incident on the Netlify status page

Timeline

Newest first. From Netlify's official status page, in their words.

  1. resolved

    The issue causing delays in build logs appearing in the Netlify UI has been resolved.

  2. monitoring

    We have completed processing the Build Logs backlog. All customers should now have a consistent experience when viewing both historical and new Build Logs in the UI. We believe customer impact has ended. We will continue to closely monitor the situation for any signs of recurrence.

  3. monitoring

    As of 08:45 UTC, we are still processing the backlog of build logs at full throttle. Some partitions have completed backlog processing, but others still have backlog pending. As a result of this partial processing, customers may experience intermittent availability until the full backlog is processed. Some build logs may be available, and others not. Real-time build logs should be working as expected. The new ETA for backlog processing is 10:00 UTC. We will provide our next update at 10:00 UTC.

  4. monitoring

    Build log processing continues at full throttle and we estimate backlog to be cleared by 9:00 UTC. We’ll post next update at 8:45 UTC.

  5. monitoring

    We are still monitoring the build log ingestion backlog. We will post our next update at 7:30 UTC, or sooner if anything changes.

  6. monitoring

    The upstream provider applied a fix at 3:30 UTC and we are monitoring system health. We are able to ingest build logs at full throughput but we have hours of backlog that we need to process.

  7. identified

    We continue to work with our upstream service provider on the delays in build logs appearing in the Netlify UI.

  8. identified

    We've identified the cause of the delays in build logs appearing in the Netlify UI as an issue with an upstream service provider, who is working on a fix

  9. investigating

    We continue to experience delays in build logs appearing in the Netlify UI. We remain in contact with our upstream service provider as the investigation continues. We will provide further updates as more information becomes available.

  10. investigating

    We have identified an ongoing issue with an upstream service provider that may be contributing to delays in build logs appearing in the Netlify UI. We are in contact with the provider and are continuing to monitor the situation. We will provide further updates as more information becomes available.

  11. investigating

    We are continuing to investigate the delays affecting build log availability in the Netlify UI. We will share further updates as more information becomes available.

  12. investigating

    We are continuing to investigate delays in build logs appearing in the Netlify UI. We are still actively investigating and will provide further updates as information becomes available.

  13. investigating

    We are continuing to investigate delays in build logs appearing in the Netlify UI. Our team is working to identify the cause and will provide further updates as information becomes available.

  14. investigating

    We are investigating an issue causing delays in build logs appearing in the Netlify UI. Our team is actively investigating and will provide updates as we learn more.

What this means for a business (and what to check now)

  • Retry anything that failed during the 22.4 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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