Netlify outage, October 2026: Delays in build logs appearing in the UI
Netlify reported and resolved an incident: Delays in build logs appearing in the UI. It lasted 22.4 hours.
OKResolved
From Netlify's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 22.4 hours
- Impact
- minor
- Affected
- Build Pipeline, Netlify Application UI
Why it happened
Netlify has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Netlify's official status page, in their words.
- resolved
The issue causing delays in build logs appearing in the Netlify UI has been resolved.
- monitoring
We have completed processing the Build Logs backlog. All customers should now have a consistent experience when viewing both historical and new Build Logs in the UI. We believe customer impact has ended. We will continue to closely monitor the situation for any signs of recurrence.
- monitoring
As of 08:45 UTC, we are still processing the backlog of build logs at full throttle. Some partitions have completed backlog processing, but others still have backlog pending. As a result of this partial processing, customers may experience intermittent availability until the full backlog is processed. Some build logs may be available, and others not. Real-time build logs should be working as expected. The new ETA for backlog processing is 10:00 UTC. We will provide our next update at 10:00 UTC.
- monitoring
Build log processing continues at full throttle and we estimate backlog to be cleared by 9:00 UTC. We’ll post next update at 8:45 UTC.
- monitoring
We are still monitoring the build log ingestion backlog. We will post our next update at 7:30 UTC, or sooner if anything changes.
- monitoring
The upstream provider applied a fix at 3:30 UTC and we are monitoring system health. We are able to ingest build logs at full throughput but we have hours of backlog that we need to process.
- identified
We continue to work with our upstream service provider on the delays in build logs appearing in the Netlify UI.
- identified
We've identified the cause of the delays in build logs appearing in the Netlify UI as an issue with an upstream service provider, who is working on a fix
- investigating
We continue to experience delays in build logs appearing in the Netlify UI. We remain in contact with our upstream service provider as the investigation continues. We will provide further updates as more information becomes available.
- investigating
We have identified an ongoing issue with an upstream service provider that may be contributing to delays in build logs appearing in the Netlify UI. We are in contact with the provider and are continuing to monitor the situation. We will provide further updates as more information becomes available.
- investigating
We are continuing to investigate the delays affecting build log availability in the Netlify UI. We will share further updates as more information becomes available.
- investigating
We are continuing to investigate delays in build logs appearing in the Netlify UI. We are still actively investigating and will provide further updates as information becomes available.
- investigating
We are continuing to investigate delays in build logs appearing in the Netlify UI. Our team is working to identify the cause and will provide further updates as information becomes available.
- investigating
We are investigating an issue causing delays in build logs appearing in the Netlify UI. Our team is actively investigating and will provide updates as we learn more.
What this means for a business (and what to check now)
- Retry anything that failed during the 22.4 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Netlify incidents
- Delays in build logs appearing in the UI, resolved after 9 hours
- Netlify reports degraded performance, open, identified
- Elevated Build Errors and Agent Runner failures, resolved after 57 minutes
- Delays in build logs appearing in the UI, resolved after 11.3 hours
- Delayed Edge Functions and Functions logs, resolved after 3.9 hours
Hear about the next Netlify incident as it starts
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