Netlify outage, May 2026: Elevated response times affecting origin services

Netlify reported and resolved an incident: Elevated response times affecting origin services. It lasted 1.9 hours.

Resolved

From Netlify's official status page, in their words.

What happened

Started
Resolved
Duration
1.9 hours
Impact
critical
Affected
Build Pipeline, Netlify Application UI, Netlify Functions

Why it happened

Netlify has not given a cause in its updates. We never guess one.

This incident on the Netlify status page

Timeline

Newest first. From Netlify's official status page, in their words.

  1. resolved

    This incident has been resolved. The issue that was causing elevated errors, increased latency, and intermittent site availability across Netlify services has been mitigated. All services, including site delivery and the build pipeline, are now operating normally. We monitored system stability following recovery and are no longer observing elevated error rates or degraded performance

  2. monitoring

    We have implemented mitigation steps for the issue that was causing elevated errors, increased latency, and intermittent site availability issues across Netlify services. Service health has significantly improved, and core functionality such as site loading and build processing is operating normally for most customers. However, we are continuing to monitor closely to ensure full stability and to catch any residual impact

  3. investigating

    We are continuing to investigate an ongoing incident causing elevated latency, errors, and intermittent failures across multiple Netlify services. Impact remains broad and includes intermittent site availability issues where some customer sites may be unavailable or returning errors, as well as disruptions to the build pipeline where builds may fail to start or be delayed

  4. investigating

    We are continuing to investigate this issue.

  5. investigating

    We are continuing to investigate an ongoing incident causing elevated latency, errors, and intermittent failures across multiple Netlify services. In addition to earlier impact, we are now observing issues with the build pipeline where new builds are not starting for some customers. This may result in delayed or failed deploys, in addition to degraded site performance and intermittent timeouts.

  6. investigating

    We are investigating elevated latency and errors affecting origin services. This is currently impacting request performance and may result in degraded experience or failures for some users.

What this means for a business (and what to check now)

  • Retry anything that failed during the 1.9 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

Other Netlify incidents

Hear about the next Netlify incident as it starts

Free email alerts when the official status changes, with what to do while it is down.