Netlify outage, May 2026: Support Communication Delivery Issues

Netlify reported and resolved an incident: Support Communication Delivery Issues. It lasted 2 hours.

Resolved

From Netlify's official status page, in their words.

What happened

Started
Resolved
Duration
2 hours
Impact
major
Affected
Netlify Helpdesk

Why it happened

Netlify has not given a cause in its updates. We never guess one.

This incident on the Netlify status page

Timeline

Newest first. From Netlify's official status page, in their words.

  1. resolved

    This incident has been resolved.

  2. monitoring

    outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely

  3. identified

    We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible

What this means for a business (and what to check now)

  • Retry anything that failed during the 2 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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