monday.com outage, October 2026: Identified issues with AI operations in the monday platform (Service Degradation for some models)

monday.com reported and resolved an incident: Identified issues with AI operations in the monday platform (Service Degradation for some models). It lasted 47 minutes.

Resolved

From monday.com's official status page, in their words.

What happened

Started
Resolved
Duration
47 minutes
Impact
minor
Affected
Ai Functionality
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

monday.com has not given a cause in its updates. We never guess one.

How it was resolved

monday.com marked it resolved at 15 Oct 2026, 1:53 am without a written explanation of the fix.

This incident on the monday.com status page

Timeline

Oldest first, from the first notice to the resolution. From monday.com's official status page, in their words.

  1. identified

    Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 47 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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