monday.com outage, April 2026: Investigating issues with delays in processing Mass Emails

monday.com reported and resolved an incident: Investigating issues with delays in processing Mass Emails. It lasted 22.8 hours.

Resolved

From monday.com's official status page, in their words.

What happened

Started
Resolved
Duration
22.8 hours
Impact
minor
Affected
Emails & Activities
  1. Investigating
  2. Identifiednot posted
  3. Monitoring
  4. Resolved

Why it happened

monday.com has not given a cause in its updates. We never guess one.

How it was resolved

The Mass Emails issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

monday.com's closing update

This incident on the monday.com status page

Timeline

Oldest first, from the first notice to the resolution. From monday.com's official status page, in their words.

  1. monitoring

    We are currently investigating reports of issues related to delays in processing Mass Emails. While there is no data loss, users can expect delays of up to a few hours to see their Mass Emails in the Mass Emails Analytics menu and in their Sent folders in their inbox.

  2. resolved

    The Mass Emails issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

What this means for a business (and what to check now)

  • Retry anything that failed during the 22.8 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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