monday.com outage, January 2026: Investigating issues with: Delays in search results, activity log, and Item Sync in My Work

monday.com reported and resolved an incident: Investigating issues with: Delays in search results, activity log, and Item Sync in My Work. It lasted 3.6 hours.

Resolved

From monday.com's official status page, in their words.

What happened

Started
Resolved
Duration
3.6 hours
Impact
minor
Affected
Search, Other Functionalities
  1. Investigating
  2. Identified
  3. Monitoringnot posted
  4. Resolved

Why it happened

monday.com has not given a cause in its updates. We never guess one.

How it was resolved

monday.com marked it resolved at 6 Jan 2026, 11:22 am without a written explanation of the fix.

This incident on the monday.com status page

Timeline

Oldest first, from the first notice to the resolution. From monday.com's official status page, in their words.

  1. investigating

    We are currently experiencing issues related to Delays in search results, activity log, and Item Sync in My Work. Our dedicated team is working to resolve this as quickly as possible

  2. identified

    Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

  3. resolved

    The issue has been resolved. Thank you for your patience.

What this means for a business (and what to check now)

  • Retry anything that failed during the 3.6 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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