monday.com outage, May 2026: Investigating issues with Emails and Activities

monday.com reported and resolved an incident: Investigating issues with Emails and Activities. It lasted 2.1 hours.

Resolved

From monday.com's official status page, in their words.

What happened

Started
Resolved
Duration
2.1 hours
Impact
minor
Affected
Emails & Activities
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

monday.com has not given a cause in its updates. We never guess one.

How it was resolved

monday.com marked it resolved at 27 May 2026, 1:36 am without a written explanation of the fix.

This incident on the monday.com status page

Timeline

Oldest first, from the first notice to the resolution. From monday.com's official status page, in their words.

  1. investigating

    We are currently investigating reports of issues related to Emails and Activities in the CRM and Service products. Our team is looking into this and will provide you with a response shortly.

  2. identified

    Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

  3. monitoring

    A fix has been implemented and we are monitoring results to ensure full system stability.

  4. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 2.1 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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