Mollie outage, August 2026: External - Bancontact: Major disruption

Mollie reported and resolved an incident: External - Bancontact: Major disruption. It lasted 1 minute.

Resolved

From Mollie's official status page, in their words.

What happened

Started
Resolved
Duration
1 minute
Impact
minor
  1. Investigating
  2. Identifiednot posted
  3. Monitoringnot posted
  4. Resolved

Why it happened

Mollie has not given a cause in its updates. We never guess one.

How it was resolved

Type: Incident Duration: 1 hour and 40 minutes Affected Components: Aug 13, 09:24:33 GMT+0Resolved - This incident has been resolved.. Aug 13, 08:54:52 GMT+0Monitoring - We are observing a recovery of service and will continue to monitor the situation.. Aug 13, 08:47:09 GMT+0Identified - The major disruption external to our platform affecting Bancontact payments is reoccurring. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.. Aug 13, 07:52:56 GMT+0Resolved - This incident has been resolved.. Aug 13, 07:47:46 GMT+0Monitoring - We are observing a recovery of service and will continue to monitor the situation.. Aug 13, 07:44:36 GMT+0Identified - We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

Mollie's closing update

This incident on the Mollie status page

Timeline

Oldest first, from the first notice to the resolution. From Mollie's official status page, in their words.

  1. resolved

    Type: Incident Duration: 1 hour and 40 minutes Affected Components: Aug 13, 09:24:33 GMT+0Resolved - This incident has been resolved.. Aug 13, 08:54:52 GMT+0Monitoring - We are observing a recovery of service and will continue to monitor the situation.. Aug 13, 08:47:09 GMT+0Identified - The major disruption external to our platform affecting Bancontact payments is reoccurring. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.. Aug 13, 07:52:56 GMT+0Resolved - This incident has been resolved.. Aug 13, 07:47:46 GMT+0Monitoring - We are observing a recovery of service and will continue to monitor the situation.. Aug 13, 07:44:36 GMT+0Identified - We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

What this means for a business (and what to check now)

  • Retry anything that failed during the 1 minute.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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