Mailgun outage, August 2025: US email delivery latency

Mailgun reported and resolved an incident: US email delivery latency. It lasted 54 minutes.

Resolved

From Mailgun's official status page, in their words.

What happened

Started
Resolved
Duration
54 minutes
Impact
minor
Affected
Outbound Delivery
  1. Investigating
  2. Identifiednot posted
  3. Monitoring
  4. Resolved

Why it happened

Mailgun has not given a cause in its updates. We never guess one.

How it was resolved

Mailgun marked it resolved at 21 Aug 2025, 3:14 am without a written explanation of the fix.

This incident on the Mailgun status page

Timeline

Oldest first, from the first notice to the resolution. From Mailgun's official status page, in their words.

  1. monitoring

    Email's from our us-east region may have experienced longer delivery time between 16:00 UTC and 16:20 UTC. The issue is resolved and we are monitoring.

  2. monitoring

    Services are fully operational.

  3. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 54 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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