Mailgun outage, August 2024: US Email Delivery Issue
Mailgun reported and resolved an incident: US Email Delivery Issue. It lasted 1 minute.
OKResolved
From Mailgun's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1 minute
- Impact
- none
- Investigating
- Identifiednot posted
- Monitoringnot posted
- Resolved
Why it happened
Mailgun has not given a cause in its updates. We never guess one.
How it was resolved
On August 20th, 2024, between 18:45 - 22:45 UTC, emails submitted to our US region experienced a small chance of delivery failure. Please review your email Events for "602 Too old message" errors to identify any affected emails and resend them if necessary. The issue was promptly identified and resolved. We apologize for the inconvenience.
Timeline
Oldest first, from the first notice to the resolution. From Mailgun's official status page, in their words.
- resolved
On August 20th, 2024, between 18:45 - 22:45 UTC, emails submitted to our US region experienced a small chance of delivery failure. Please review your email Events for "602 Too old message" errors to identify any affected emails and resend them if necessary. The issue was promptly identified and resolved. We apologize for the inconvenience.
What this means for a business (and what to check now)
- Retry anything that failed during the 1 minute.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Mailgun incidents
- Route delays in EU Region, resolved after 1.1 hours
- Route delays in EU Region, resolved after 42 minutes
- Route delays in EU Region, resolved after 58 minutes
- EU Messaging Outage, resolved after 17 minutes
- Microsoft Incident Resulting in Delivery Issues to M365, resolved after 34 minutes
Hear about the next Mailgun incident as it starts
Free email alerts when the official status changes, with what to do while it is down.