Mailgun outage, November 2025: Delayed Logs in EU Region
Mailgun reported and resolved an incident: Delayed Logs in EU Region. It lasted 10.8 hours.
OKResolved
From Mailgun's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 10.8 hours
- Impact
- minor
- Affected
- Events & Logs
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
Mailgun has not given a cause in its updates. We never guess one.
How it was resolved
Mailgun marked it resolved at 29 Nov 2025, 6:14 am without a written explanation of the fix.
Timeline
Oldest first, from the first notice to the resolution. From Mailgun's official status page, in their words.
- identified
We're currently seeing delayed logging events in the EU region with up to a 15-minute delay.
- identified
We continue to see logging event delays of up to 25 minutes.
- identified
We continue to see logging event delays of up to 30 minutes.
- identified
We continue to see logging event delays of up to 40 minutes.
- identified
We continue to see logging event delays of up to 40 minutes.
- identified
We continue to see logging event delays of up to 40 minutes.
- identified
We continue to see logging event delays of up to 50 minutes.
- identified
We continue to see logging event delays of up to 55 minutes.
- identified
We continue to see logging event delays of up to 60 minutes.
- identified
We continue to see logging event delays of up to 60 minutes.
- identified
We continue to see logging event delays of up to 60 minutes.
- identified
We continue to see logging event delays of up to 60 minutes.
- identified
We continue to see logging event delays of up to 60 minutes.
- identified
We continue to see logging event delays of up to 60 minutes.
- identified
We continue to see logging event delays of up to 55 minutes.
- identified
We continue to see logging event delays of up to 50 minutes.
- identified
We continue to see logging event delays of up to 45 minutes.
- identified
We continue to see logging event delays of up to 35 minutes.
- identified
We continue to see logging event delays of up to 30 minutes.
- identified
We continue to see logging event delays of up to 20 minutes.
- identified
We continue to see logging event delays of up to 10 minutes.
- identified
We continue to see logging event delays of up to 5 minutes.
- monitoring
Event processing has caught up and delays have resolved. We continue to monitor all operations.
- monitoring
Events are processing normally, we continue to monitor as we see elevated send volumes.
- monitoring
Events are processing normally, we continue to monitor as we see elevated send volumes.
- monitoring
Logs are currently delayed by 15 minutes due to elevated sending volumes.
- monitoring
Logs are currently delayed by 20 minutes due to elevated sending volumes. Outbound sending, inbound messages, and webhooks are not impacted.
- monitoring
Events are processing normally without delay. We will continue to monitor the performance of the logging system.
- resolved
All systems are operating normally.
What this means for a business (and what to check now)
- Retry anything that failed during the 10.8 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Mailgun incidents
- Route delays in EU Region, resolved after 1.1 hours
- Route delays in EU Region, resolved after 42 minutes
- Route delays in EU Region, resolved after 58 minutes
- EU Messaging Outage, resolved after 17 minutes
- Microsoft Incident Resulting in Delivery Issues to M365, resolved after 34 minutes
Hear about the next Mailgun incident as it starts
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