Mailgun outage, November 2025: Delayed Logs in US Region

Mailgun reported and resolved an incident: Delayed Logs in US Region. It lasted 1.4 hours.

Resolved

From Mailgun's official status page, in their words.

What happened

Started
Resolved
Duration
1.4 hours
Impact
minor
Affected
Events & Logs
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

Mailgun has not given a cause in its updates. We never guess one.

How it was resolved

Mailgun marked it resolved at 29 Nov 2025, 4:56 am without a written explanation of the fix.

This incident on the Mailgun status page

Timeline

Oldest first, from the first notice to the resolution. From Mailgun's official status page, in their words.

  1. identified

    Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.

  2. monitoring

    Events are processing normally, we continue to monitor as we see elevated send volumes.

  3. resolved

    Events are processing normally.

What this means for a business (and what to check now)

  • Retry anything that failed during the 1.4 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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