Mailgun outage, August 2026: Event Log Delays in US Region

Mailgun reported and resolved an incident: Event Log Delays in US Region. It lasted 7.2 hours.

Resolved

From Mailgun's official status page, in their words.

What happened

Started
Resolved
Duration
7.2 hours
Impact
minor
Affected
Events & Logs
  1. Investigating
  2. Identified
  3. Monitoringnot posted
  4. Resolved

Why it happened

Mailgun has not given a cause in its updates. We never guess one.

How it was resolved

Event queues have caught up and events are processing normally.

Mailgun's closing update

This incident on the Mailgun status page

Timeline

Oldest first, from the first notice to the resolution. From Mailgun's official status page, in their words.

  1. identified

    We are currently experiencing delays in event log processing in our US region.

  2. identified

    We are continuing to work on a fix for this issue.

  3. identified

    We are continuing to work on a fix for this issue.

  4. identified

    We are continuing to work on a fix for this issue.

  5. identified

    We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.

  6. identified

    The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.

  7. identified

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

  8. identified

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.

  9. identified

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

  10. identified

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.

  11. resolved

    Event queues have caught up and events are processing normally.

What this means for a business (and what to check now)

  • Retry anything that failed during the 7.2 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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