Akamai Linode outage, July 2026: Emerging Service Issue - Cloud Manager
Akamai Linode reported and resolved an incident: Emerging Service Issue - Cloud Manager. It lasted 1.4 hours.
OKResolved
From Akamai Linode's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.4 hours
- Impact
- none
- Affected
- Cloud Manager and API
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
Akamai Linode has not given a cause in its updates. We never guess one.
How it was resolved
On July 9, 2026, at 15:43 UTC, customers were unable to login to [cloud.linode.com](http://cloud.linode.com) using username and password. Customers were getting "wrong password" error message. Investigation revealed that the issue was due to an internal certificate issue. To mitigate the impact, we fixed the certificate issue on the impacted servers at 17:24 UTC on July 9, 2026. After monitoring our systems for some time, we confirmed the issue was fully resolved. Akamai will deploy a permanent fix to prevent a recurrence of the issue.
Timeline
Oldest first, from the first notice to the resolution. From Akamai Linode's official status page, in their words.
- investigating
Our team is investigating an emerging service issue affecting Cloud Manager logins. We will share additional updates as we have more information.
- investigating
We are continuing to investigate this issue. We will provide an update within the next 30 minutes.
- monitoring
At this time we have been able to correct the issue affecting the Cloud Manager logins. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
- resolved
We haven't observed any additional issues with the Cloud Manager logins and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
- postmortem
On July 9, 2026, at 15:43 UTC, customers were unable to login to [cloud.linode.com](http://cloud.linode.com) using username and password. Customers were getting "wrong password" error message. Investigation revealed that the issue was due to an internal certificate issue. To mitigate the impact, we fixed the certificate issue on the impacted servers at 17:24 UTC on July 9, 2026. After monitoring our systems for some time, we confirmed the issue was fully resolved. Akamai will deploy a permanent fix to prevent a recurrence of the issue.
What this means for a business (and what to check now)
- Retry anything that failed during the 1.4 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Akamai Linode incidents
- Connectivity Issue - FR-PAR-2 (Paris 2), resolved after 2.8 hours
- Connectivity Issue - IN-MAA and IN-BOM-2, resolved after 3.2 hours
- Service Issue - US-Southeast (Atlanta), open, investigating
- Customer Security Advisory: CVE-2026-98432, open, investigating
- Service Issue - Block Storage (BR-GRU), open, monitoring
Hear about the next Akamai Linode incident as it starts
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