Akamai Linode outage, August 2026: Emerging Service Issue - API - All Regions
Akamai Linode reported and resolved an incident: Emerging Service Issue - API - All Regions. It lasted 5.7 hours.
OKResolved
From Akamai Linode's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 5.7 hours
- Impact
- none
- Affected
- Cloud Manager and API
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
Akamai Linode has not given a cause in its updates. We never guess one.
How it was resolved
On August 13th, 2026, at approximately 18:15 UTC, Akamai observed a brief service outage affecting [_api.linode.com_](http://api.linode.com). The total service interruption lasted for approximately 3 minutes, concluding at 18:18 UTC. Following the restoration of initial connectivity, elevated API response latency persisted through 19:06 UTC, causing slower response times and intermittent delays for customers interacting with API services. To address the performance impact, Akamai engineering teams identified a configuration discrepancy on the secondary caching infrastructure node that prevented it from absorbing the full traffic load after the failover. Engineers completed a controlled migration and moved request caching traffic back over to the primary host. Following this change, API latency rapidly decreased to normal operational levels. The initial condition was triggered by an unexpected reboot of the primary caching node's physical host. While redundant infrastructure was active, the secondary node was unable to process the failover traffic seamlessly, causing the extended performance degradation. Our engineering teams are conducting a follow-up investigation into the failover mechanisms to optimize execution speeds and align configuration settings across redundant nodes, ensuring secondary systems can handle traffic seamlessly in future events. This summary provides an overview of our current understanding of the incident given the information available. Our investigat
Timeline
Oldest first, from the first notice to the resolution. From Akamai Linode's official status page, in their words.
- investigating
Our team is investigating an emerging service issue affecting the API in all regions. We will share additional updates as we have more information.
- monitoring
As of 19:30 UTC have been able to correct the issue affecting API in all regions. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
- monitoring
We are continuing to monitor for any further issues.
- resolved
This incident has been resolved.
- postmortem
On August 13th, 2026, at approximately 18:15 UTC, Akamai observed a brief service outage affecting [_api.linode.com_](http://api.linode.com). The total service interruption lasted for approximately 3 minutes, concluding at 18:18 UTC. Following the restoration of initial connectivity, elevated API response latency persisted through 19:06 UTC, causing slower response times and intermittent delays for customers interacting with API services. To address the performance impact, Akamai engineering teams identified a configuration discrepancy on the secondary caching infrastructure node that prevented it from absorbing the full traffic load after the failover. Engineers completed a controlled migration and moved request caching traffic back over to the primary host. Following this change, API latency rapidly decreased to normal operational levels. The initial condition was triggered by an unexpected reboot of the primary caching node's physical host. While redundant infrastructure was active, the secondary node was unable to process the failover traffic seamlessly, causing the extended performance degradation. Our engineering teams are conducting a follow-up investigation into the failover mechanisms to optimize execution speeds and align configuration settings across redundant nodes, ensuring secondary systems can handle traffic seamlessly in future events. This summary provides an overview of our current understanding of the incident given the information available. Our investigat
What this means for a business (and what to check now)
- Retry anything that failed during the 5.7 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Akamai Linode incidents
- Connectivity Issue - FR-PAR-2 (Paris 2), resolved after 2.8 hours
- Connectivity Issue - IN-MAA and IN-BOM-2, resolved after 3.2 hours
- Service Issue - US-Southeast (Atlanta), open, investigating
- Customer Security Advisory: CVE-2026-98432, open, investigating
- Service Issue - Block Storage (BR-GRU), open, monitoring
Hear about the next Akamai Linode incident as it starts
Free email alerts when the official status changes, with what to do while it is down.