Lightspeed Restaurant outage, July 2026: Golf services outage

Lightspeed Restaurant reported and resolved an incident: Golf services outage. It lasted 23.2 hours.

Resolved

From Lightspeed Restaurant's official status page, in their words.

What happened

Started
Resolved
Duration
23.2 hours
Impact
critical
Affected
Tee Sheets, Marketplace, House Accounts, Business Intelligence, Mobile Apps, Partner API
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

Lightspeed Restaurant has not given a cause in its updates. We never guess one.

How it was resolved

Lightspeed Restaurant marked it resolved at 19 July 2026, 6:19 am without a written explanation of the fix.

This incident on the Lightspeed Restaurant status page

Timeline

Oldest first, from the first notice to the resolution. From Lightspeed Restaurant's official status page, in their words.

  1. investigating

    Golf services are impacted by a database issue. We are currently investigating.

  2. identified

    We have identified an issue affecting database availability and are pursuing mitigation measures.

  3. identified

    We have isolated the source of the outage and are actively working with our vendor to restore services.

  4. monitoring

    Underlying vendor infrastructure has been repaired and we are restoring services.

  5. monitoring

    We are continuing to restore service.

  6. monitoring

    We have now restored all major services and are monitoring them for service stability.

  7. monitoring

    BI users for Golf may experience issues with stale data. We are currently working to resolve this.

  8. monitoring

    Business Intelligence features of Golf are affected by out-of-date data, and recovery issues are underway.

  9. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 23.2 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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