Google Analytics outage, September 2026: **Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Tuesday, 2026-09-22 18:00 PDT.
Google Analytics reported and resolved an incident: **Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Tuesday, 2026-09-22 18:00 PDT. . It lasted 7 days.
OKResolved
From Google Analytics's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 7 days
- Impact
- not stated
- Affected
- Gmail
Why it happened
Google Analytics has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Google Analytics's official status page, in their words.
- available
**summary** Gmail Android App users on the previous Gmail Android release may have experienced issues accessing their inbox. **Description** The issue with Gmail Android App has been resolved for all affected users as of Thursday, 2026-09-24 11:00 PDT. We thank you for your patience while we worked on resolving the issue. **Symptoms** Users on the Gmail Android app may observe sudden, unexpected account logout. Upon re-login, the process completes but the app may fail to recognize the account. Users may receive an error message stating the account is already added. **Workaround** A fix has been rolled out with the latest version of the Gmail Android app. Users can update to the latest version within the Play Store to resolve this issue.
- service information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is rolling out a fix. The updated version of the Gmail app is currently available to an initial group of users to ensure stability, before a global rollout is initiated. We will provide our next update by Thursday, 2026-09-24 18:30 PDT. **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
- service information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is rolling out a fix. The updated version of the Gmail app is currently available to an initial group of users to ensure stability, before a global rollout is initiated. We will provide our next update by Thursday, 2026-09-24 16:00 PDT. **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
- service information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is rolling out a fix. The updated version of the Gmail app is currently available to an initial group of users to ensure stability, before a global rollout is initiated. We will provide our next update by Thursday, 2026-09-24 10:00 PDT **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
- service information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Wednesday, 2026-09-23 17:00 PDT. **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
- service information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Wednesday, 2026-09-23 10:00 PDT. **Symptoms:** - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
- service information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Tuesday, 2026-09-22 20:30 PDT. **Symptoms:** - Users on the Gmail Android app are finding that their accounts unexpectedly appear logged out. - Upon re-login, the process completes but the app fails to recognize the account. - Users receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
- service information
**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Tuesday, 2026-09-22 18:00 PDT. **Symptoms:** - Users on the Gmail Android app are finding that their accounts unexpectedly appear logged out. - Upon re-login, the process completes but the app fails to recognize the account. - Users receive an error message stating the account is already added. **Workaround:** The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
What this means for a business (and what to check now)
- Retry anything that failed during the 7 days.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
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