Fastly outage, November 2026: Performance Issues with https://www.fastly.com/

Fastly reported and resolved an incident: Performance Issues with https://www.fastly.com/. It lasted 8.1 hours.

Resolved

From Fastly's official status page, in their words.

What happened

Started
Resolved
Duration
8.1 hours
Impact
minor
  1. Investigating
  2. Identified
  3. Monitoringnot posted
  4. Resolved

Why it happened

Fastly has not given a cause in its updates. We never guess one.

How it was resolved

Engineering has confirmed that our https://www.fastly.com/ homepage has been fully restored. Customers may have experienced intermittent slow page loads from 15:13 to 23:13 UTC. This incident is resolved.Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.Status Post, Created Date/Time: 2026-11-02 21:38:11 UTC

Fastly's closing update

This incident on the Fastly status page

Timeline

Oldest first, from the first notice to the resolution. From Fastly's official status page, in their words.

  1. investigating

    We're currently investigating performance issues with https://www.fastly.com/. Customers may be experiencing intermittent slow page loads on our homepage. Our engineers are investigating, w e will follow up when we know more. All edge cloud products and services are unaffected.

  2. investigating

    We're currently investigating performance issues with https://www.fastly.com/. Customers may be experiencing intermittent slow page loads on our homepage. Our engineers are investigating, we will follow up when we know more.All edge cloud products and services are unaffected.

  3. identified

    Our engineers believe they have identified contributing factor causing intermittent slow page loads on https://www.fastly.com/.We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.All other products and services are unaffected by this incident.

  4. resolved

    Engineering has confirmed that our https://www.fastly.com/ homepage has been fully restored. Customers may have experienced intermittent slow page loads from 15:13 to 23:13 UTC. This incident is resolved.Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.Status Post, Created Date/Time: 2026-11-02 21:38:11 UTC

What this means for a business (and what to check now)

  • Retry anything that failed during the 8.1 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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