Buffer outage, August 2026: Some customers unable to log in
Buffer reported and resolved an incident: Some customers unable to log in. It lasted 4.3 hours.
OKResolved
From Buffer's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 4.3 hours
- Impact
- major
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
Buffer has not given a cause in its updates. We never guess one.
How it was resolved
The issue affecting login verification emails and codes has been fully resolved. We’re sorry for the trouble and appreciate your patience while we worked through it. If you're still experiencing issues, please reach out to us at hello@buffer.com.
Timeline
Oldest first, from the first notice to the resolution. From Buffer's official status page, in their words.
- investigating
We're aware of an issue affecting login for some customers. Verification codes sent by email may not arrive, or may not be accepted when entered. If you're waiting on a code, request one and wait rather than requesting several, as only the most recent code will work. It's also worth checking your spam folder.
- monitoring
We’ve identified the issue affecting email-based login and applied a fix. Verification emails should now arrive with working codes. If you were previously unable to log in, please try again. We’ll continue monitoring the fix. If you’re still experiencing issues, contact us at [hello@buffer.com](mailto:hello@buffer.com).
- resolved
The issue affecting login verification emails and codes has been fully resolved. We’re sorry for the trouble and appreciate your patience while we worked through it. If you're still experiencing issues, please reach out to us at hello@buffer.com.
What this means for a business (and what to check now)
- Retry anything that failed during the 4.3 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Buffer incidents
- Issue with "Publish Now" action., resolved after 56 minutes
- Issue with [Feature], open, investigating
- Degraded Performance, resolved after 12 minutes
- Buffer Service Disruption, resolved after 3.4 hours
- Issue Connecting & Refreshing YouTube, resolved after 27.1 hours
Hear about the next Buffer incident as it starts
Free email alerts when the official status changes, with what to do while it is down.